Global Leadership Roadmap
The global economy is a rapidly shifting frontier. With the continued inclusion of developing nations in the world trade community, the ever-evolving capacity of our communication technologies and a collective thrust toward the deconstruction of regulatory trade limitations, globalization has accelerated tremendously across the last two decades. Those companies which fail to adapt to the changes brought about by globalization will have little chance of surviving. This is the impetus that drives the discussion here. As a company explores opportunities and expands its reach to connect with an international marketplace, it must develop the leadership to ensure its success. It is with this in mind that we proceed with a roadmap for the internal development of effective Global Leaders. The details outlined here below offer an actionable plan for preparing leaders who understand the challenges and the opportunities inherent in cross-cultural management. Our company's fortunes are staked on how well we prepare those individuals who will ultimately represent us in a multinational business setting.
Global Vision:
The global vision that drives the development of excellent global leadership is to produce and dispatch leaders who are suited to fast-paced and ever-changing global economy; who are prepared for the challenges of adapting to different cultures and, consequently, different business cultures; who understand the importance of interpersonal relationships in achieving cultural compatibility; and who have the capacity to recognize opportunities specific to new cultural contexts.
With respect to the strategic and cultural priorities attendant to this vision, an important initial pathway to developing effective global leadership is first establishing a foundation that allows for prospective leaders to succeed. The source by Tessmenn-Keys & Wellins is particularly instructive in how best to do so. First and foremost of importance, the source indicates, is establishing successful and recognizable brand identity and high quality assurance. To allow enlisted leaders the opportunity to succeed in unfamiliar cultural and regulatory settings, an organization must be otherwise prepared. Tessmann-Keys & Wellins observe that "firms that invest significant resources into developing strong global brands enjoy greater access to leadership candi- dates around the globe, helping recruitment of superior talent (e.g., multilingual, global experience). While the fight for the best of these candidates is aggressive, the IBMs, Toyotas, and Intels of the world have a head start in developing a global leadership pipeline." (p. 5)
While it may not be realistic to aspire to the recognition of the aforementioned examples, the assertion is directly relevant as we mount a strategy for developing global leadership. Giving this leadership the platform to grow and thrive will be just as important as selecting the right individuals.
Global Leadership Requirements:
Over the next three to five years, we have several goals that will determine our success in each new cultural setting where a presence is sought. Key goals are:
To establish a community presence
To achieve brand recognition
To create a positive working environment
To cultivate a distinct local identity
To maintain the general identity and core values of the global company
The primary business drivers that will challenge our evolving global leaders include the following.
Making interpersonal connections with customers and employees
Making inroads to the marketing and promotional culture
Fostering locally appropriate internal culture
Recognizing customs and norms in broader business culture
Achieving balance between said customs and broader company norms
Success Profile
The keys to success and business drivers outlined above are especially useful in outlining the ideal candidate for global leadership. These help us to defining the critical qualities which must be present in a developing global leader. Essential among them is cultural adaptability. As the research encountered here denotes, an orientation toward an increasingly diverse and inclusive global marketplace gives a leaders and the company he or she represents a meaningful competitive edge. According to the text by Tessmann-Keys & Wellins, this entails something more comprehensive than just compatibility with a contextualizing culture. Beyond this, such adaptability will include the ability to function within a distinct business culture. In other words, it is not enough to simply understand a host culture but to recognize that its business culture carries a number of its own distinct characteristics. Tessmann-Keys & Wellins indicate that "These leaders not only know the customs, culture, and etiquette of the region or regions in which they operate, but, more importantly, they understand the nuances of business in those areas -- small differences that can determine success and failure. These can be as simple as awareness of cultural negotiation norms, or as complex as knowledge of the supply...
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